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Order Tracking
Order Tracking
Thank you for shopping with Tag. You can use your shipping-confirmation email to monitor the delivery status of your order.
How to Track Your Order
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Check the email address used during checkout.
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Open the shipping-confirmation email from Tag.
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Select the tracking number or tracking link.
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View the latest status on the delivery carrierās website.
Tracking information may take up to 24 hours to become active after the package has been transferred to the carrier.
Delivery Time
All eligible Tag orders include free delivery and are expected to arrive within three business days after order confirmation.
Business days are Monday through Friday, excluding public holidays.
Tracking Has Not Updated
Tracking may temporarily remain unchanged while a package moves between carrier facilities.
Allow up to 24 hours for the first tracking update. If tracking has not changed for more than 48 hours, contact us with your order number.
Order Marked Delivered but Not Received
If tracking shows ādeliveredā but you cannot locate the package:
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Check your mailbox, entrance, porch, reception area, and other safe locations.
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Ask household members, neighbors, or building staff whether they accepted it.
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Confirm that the delivery address on your order is correct.
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Contact us if the package still cannot be found.
No Tracking Email
If you have not received tracking information:
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Check your spam or junk-email folder.
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Confirm that the email address entered during checkout was correct.
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Contact us with your full name and order number.
Incorrect Tracking Information
If the tracking number does not work after 24 hours or displays an incorrect destination, contact us so we can investigate.
Contact Customer Support
When requesting tracking assistance, include your full name, order number, and the email address used during checkout.
Tag
Business Address: 1962 Danforth Ave, Toronto, ON M4C 1J6, Canada
Telephone: +1 (416) 421-0823
Email: martinezmelissabgqlg1935@gmail.com